Critiques
Very expensive for a cheap frame with plastic all scratched up. Will never recommend.
Hi Jeri, sorry to hear about the trouble! Our frames use shatterproof acrylic glass instead of regular glass because it’s lighter, more durable, and protects your certificate without breaking in transit. Please contact our customer service team directly, and we’ll get this sorted out for you right away :)
Frame is cheap. Don't pay extra for a frame you can get at your local dollar general or dollar tree.
We are so sorry to hear about your experience. Instead of traditional glass, our frames feature shatterproof polystyrene acrylic glass. This material is lightweight, highly impact-resistant, and significantly reduces the risk of transit damage, ensuring your frame arrives safely while keeping your certificate fully protected. Please reach out to our customer support team directly—we are more than happy to find a solution for you :)
They are xmas presents.
Hi Natasha, we're glad to hear the stars will make wonderful Christmas presents! Thank you for your lovely review.
This gift was amazing. The documents were perfect and the app made it so easy to find my Dad's star. It was very special to see his star at his house (gippsland) and at mine (melbourne suburbs). A very unique gift that was perfect to remember a loved one that has passed.
Hi there, we're thrilled to hear that you found the gift meaningful and special. Thank you for sharing your lovely experience with us!
It was well received by the grieving family. We will definitely use your service again.
Regards, Donna.
Hi Donna, thank you so much for your kind words! We're glad we could help during such a difficult time. Best wishes, Star Registration.
Such a unique gift. Price point is affordable. The shipping was very fast.
Hi Arlene! We're so glad you enjoyed the gift and appreciated the fast shipping. Thanks for your kind words!
Gave as gift to co-worker who recently had his son pass away. He said it was the best gift he has ever received.
I paid $20.00 for the frame and it was broken and so flimsy it could have come from the $1.00 store.
Hi Jean, we're sorry to hear about the issue with your frame. Please contact our customer support so we can assist you with a solution. Thank you for your feedback.
My mum loves her star and loves using the app to view it. The little star crystal is cute too
Hi there! We're so happy to hear your mum loves her star and enjoys the app. Thank you for sharing your experience and for choosing us for such a special gift!
Another item completely worn out and permanently creased! Order elsewhere!
We’re sorry to hear that you were not satisfied with the item. The matter has already been resolved with you, and, as requested, you received a full refund.
We regret that you nevertheless had a negative experience and appreciate your feedback.
The frame was the only thing that actually looked new. But, you can purchase a nicer, cheaper one elsewhere. Dont waste your money with this company
We’re sorry to hear that you were not satisfied with the item. The matter has already been resolved with you, and, as requested, you received a full refund.
We regret that you nevertheless had a negative experience and appreciate your feedback.
How can i describe my order with any word other than awful? The certificate came CREASED, the folder and all documents looked so warn out and used… and, creased. The one good thing i can say is that they refunded me after sending them photos of how poorly my order was processed/handled.
We’re sorry to hear that you were not satisfied with the item. The matter has already been resolved with you, and, as requested, you received a full refund.
We regret that you nevertheless had a negative experience and appreciate your feedback.